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IT-service company Insurino provides the online tools for customer service and sales teams. The technology is market leading, with the highest security grade and the simplest end-user experience.
Working many years for major banks and insurers across Europe, the founders of Insurino have been involved in a row of automation projects. Such projects are highly prioritized internally as they free up the staff to spend time on their core value-adding business activities instead of data cleansing and validation.
External processes, such as customer onboarding, are still a common source of friction both for consumers and for the customer agents. It opened up for opportunity to develop solutions bringing the sales and customer care experience to the next level, beyond the customer 360.